Building Trust Program: In-person

Trust in the workplace is a prerequisite for success. When it’s missing, there is a drop in collaboration, morale, productivity, and people leave! This program will help you learn the Blanchard Building Trust framework and trustworthy behaviors that promote healthy relationships at work and in your personal life.
 
Program Description: Trust is at the heart of every relationship, and it’s especially critical in the workplace. When people don’t trust who they work with, or don’t trust their leader, morale and productivity are stifled. Our Building Trust program teaches leaders and their team members at all levels how to build trust to increase engagement, creativity, and commitment to the organization.

Duration: 8-hour classroom session

Delivery Type: In-person

Learning Outcomes
·     Learn the Building Trust framework.
·     Develop an action plan to engage in more trustworthy behaviors.
·     Learn a three-step process and skills for restoring trust.
·     Plan and practice two conversations to build trust.
 
 

Program Design

Pre-work LAUNCH Assignments
Completed prior to in-person session
·     Complete the When I Erode Trust Worksheet.
·     Complete the When My Trust Is Eroded Worksheet.

MASTER Assignments 
Completed after the in-person sessions
·     Share the Building Trust Worksheet and the Building Trust Overview with teammates.
·     Schedule and conduct at least one conversation to build trust based on a personal example used during training.

Program Impact

Great Solution for: High turnover; productivity dropping; low engagement scores; people are stressed, operating in silos, have little collaboration. Change initiative in the organization. Trust is weak or broken (toxic work environment). If people don’t trust who they work with or don’t trust their leader, they won’t perform to their potential. Managers withhold information, people talk behind each other’s backs, employees are afraid to share concerns, no one takes responsibility, poor morale.

Proven Results:  • Higher retention • Increased sense of partnership and higher collaboration • Increased creativity and risk-taking • More effective execution of business strategy • Increased revenue/productivity • Greater innovation, entrepreneurialism • Employees empowered to be self-starters and commit to integrity • Less stress about not being able to trust your boss or being trusted by your direct reports • More comfortable asking for help, leading to quicker problem solving • Employees will have a common language to talk about trust issues in a way that isn’t offensive • Effective and honest communication • Able/Competent, believable, connected, and dependable people (Elements of Trust)
 
Authority: Based on 30 years of research, our trust experts have developed a simple and powerful trust model that provides a common language and framework focused on the specific behaviors that build trust. Our clients tell us they like the program’s Four Elements of Trust because it’s easy to learn, easy to remember, easy to use.

Blanchard’s Trust Advocate Randy Conley is a founding member of the Alliance of Trustworthy Business Experts and is a nationally recognized Thought Leader in trustworthy business behavior. These recognitions include: Trust Across America—Lifetime Achievement Award, Trust Thought Leader; Trust Across America—Top 100 Thought Leader; American Management Association— Leaders to Watch (2015); Inc.com—100 Great Leadership Speakers and Thinkers; Co-author of best-selling book, Simple Truths of Leadership: 52 Ways to Be a Servant Leader and Build Trust (Feb 2022) and Simple Truths of Leadership Playbook (Dec 2023).

At Talent Spear, we believe everyone deserves a safe work environment. No one should work for people they don’t trust or connect with. They should have an opportunity to rebuild trust, repair relationships, and create a safe work environment where people can be their best selves.